Payments Policy – Libbie.store

At Libbie.store, we strive to provide a secure and convenient shopping experience for our customers. Our Payments Policy ensures transparency in the payment process and outlines the methods we accept for purchases made on our website.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • PayPal: Secure and fast payment option, allowing you to complete your purchase with your PayPal account or through a guest checkout using your debit or credit card.
  • Payoneer: For customers who prefer to use Payoneer, we provide this as an alternative payment option for seamless transactions.

We do not accept other forms of payment at this time.

2. Payment Security

We take your privacy and security seriously. All payments made through PayPal and Payoneer are encrypted to ensure your personal and financial information is protected during the transaction. We do not store any of your payment details on our servers.

3. Payment Process

  • Order Confirmation: Once you have completed your payment through PayPal or Payoneer, you will receive an order confirmation email from Libbie.store. This email will include your order details and a receipt of the transaction.
  • Order Processing: After payment confirmation, your order will be processed within 1-3 business days. You will receive a shipping confirmation email once your order has been dispatched.

4. Payment Issues

If you encounter any issues during the payment process, please contact our customer service team immediately at [email protected] or by phone at +1 253-354-0074. We will assist you in resolving the problem promptly.

5. Currency

All transactions on Libbie.store are processed in US Dollars (USD). If you are using a foreign bank account or card, your payment provider may apply conversion rates and additional fees.

6. Payment Disputes

If you believe there has been an error or discrepancy in your payment, please contact us within 14 days of your purchase to resolve the issue. You can reach us at [email protected] or by phone at +1 253-354-0074.

7. Shipping Fees and Payment

All orders are subject to a flat shipping fee of $6.99. This shipping fee will be applied at checkout and included in your total order cost. The shipping fee is non-refundable once the order has been shipped.

8. Cancellations and Refunds

  • Order Cancellations: You may cancel your order within 24 hours of placing it. Once the order is processed, cancellations are not guaranteed.
  • Refunds: For refund information, please refer to our Refund and Returns Policy. Refunds are processed based on the original payment method used for the transaction.

9. Fraud Prevention

For your security, we may request additional verification or confirmation before processing any orders. This may include contacting you directly or verifying details with PayPal or Payoneer.

10. Contact Us

If you have any questions or concerns about our Payments Policy or require assistance, please contact us:

  • Email: [email protected]
  • Phone: +1 253-354-0074
  • Business Hours: 8 AM to 5 PM (Monday to Friday). We are closed on Saturdays and Sundays.

11. Business Address

Libbie.store
442 Main St, Hudson, MA 01749, US

We are committed to providing a secure, reliable, and seamless payment experience for all our customers. Thank you for shopping with Libbie.store!