Shipping Policy – Libbie.store
At Libbie.store, we strive to offer reliable and efficient shipping services to ensure that your orders arrive promptly. Please read through our detailed shipping policy below to understand our procedures and expectations.
1. Shipping Methods & Fees
We currently offer standard shipping for all orders placed on Libbie.store. The shipping fee is a flat rate of $6.99 per order, regardless of the number of items purchased.
2. Processing Time
- Order Processing: Once your order is placed, our team will begin preparing it for shipment. Processing times typically take between 1 to 3 business days. During this time, we verify your payment and prepare your items for dispatch.
- Business Hours: Our processing hours are Monday to Friday, from 8 AM to 5 PM. Orders placed after business hours or on weekends and holidays will be processed on the next business day.
3. Shipping Time
After your order has been processed and shipped, delivery times may vary based on your location. We ship domestically within the United States, and typical delivery times are:
- Standard Shipping: 7-15 business days from the shipping date.
Please note that shipping times may be extended due to unforeseen delays such as inclement weather, carrier delays, or holidays. We will keep you informed if any significant delays occur.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. This tracking number will allow you to monitor the progress of your shipment until it arrives at your door.
5. Shipping Destinations
At this time, we only ship domestically within the United States. International shipping is not available.
6. Shipping Restrictions
We do not deliver to P.O. boxes, APO/FPO addresses, or other military addresses. We kindly ask you to provide a valid residential or business address when placing your order.
7. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as needed.
8. Incorrect Shipping Information
Please double-check your shipping address before completing your order. If you realize there is a mistake after placing your order, contact us as soon as possible at [email protected] or by phone at +1 253-354-0074. We will make every effort to correct the issue before shipping. However, once an order has been shipped, we are unable to make changes to the shipping address.
9. Order Delays
While we aim to process and ship orders within the outlined timeframes, delays may occasionally occur due to external factors such as weather disruptions, carrier issues, or other unforeseen circumstances. We appreciate your patience and will keep you informed of any delays impacting your order.
10. Shipping & Payment Methods
At Libbie.store, we accept payments via PayPal and Payoneer for all orders. Once payment is verified, your order will move into the processing stage. For more information on our payment methods, please refer to our Payments Policy.
11. Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to us during our business hours:
- Email: [email protected]
- Phone: +1 253-354-0074
- Business Hours: 8 AM to 5 PM (Monday to Friday). We are closed on Saturdays and Sundays.
12. Business Address
Libbie.store
442 Main St, Hudson, MA 01749, US
We are committed to providing the best shopping experience possible. Thank you for choosing Libbie.store!